Warehouse/ Inside Sales Representative
IDN-Canada • Edmonton, AB
About Us
IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.
Job Description
We are currently seeking a Full-Time Warehouse/ Inside Sales Representative team member to join our Edmonton, AB location.
Key Working Relationships
This is an excellent opportunity to build a long-term career with a growing company that values teamwork and development.
What You'll Bring
- 1 – 3 years of relevant experience, with a strong background in customer service
- Strong verbal & written communication skills in English
- Positive attitude and dedication to ensuring customer satisfaction
- Ability to lift up to 50 lbs and perform repetitive tasks daily
- Strong computer skills with ability to learn and navigate new software systems
- Keen attention to detail
- Ability to work independently with minimal supervision as well as working in a cohesive team environment
What You'll Do
- Execute daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking & packing of outbound / pickup sales order and warehouse transfer, putting away stock, cleaning, etc.
- Ensure accuracy when staging product for will call and shipments.
- Responsible for the receipt and posting of purchase orders & warehouse transfers in a timely manner.
- Provide the highest level of customer service.
- Execute daily branch functions for sales, admin, and operations.
- Support company initiatives & policies internally.
- Continue to expand product knowledge and actively demonstrate products to customers.
- Support and assist other branch personnel.
- Inventory reports should be reviewed as mandated by the Branch Manager to ensure accuracy regarding inventory and customer experience.
- Entry of orders, quotes and responding to customer inquiries in a timely manner.
- Develop strong customer & vendor relationships.
- Communicate monthly specials, promotions, or events to all customers.
- Continue to update customer accounts in CRM.
- Provide initiatives to grow sales.
Benefits & Pay
- IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company.
Additional Details
Schedule: Monday to Friday; 8AM to 4:30PM
Requirements: Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.
Equal Opportunity
IDN‑Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN‑Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.